Legal

Terms & Conditions

Last updated: 16 September 2026

Services and quotations

Work is provided according to the written scope and quotation agreed with you. A quotation is valid for 30 days unless stated otherwise. Changes or additional work are quoted separately.

Payment

Unless agreed otherwise, a 50% deposit is due before work starts and the balance is due before launch. Prices are as stated in the quotation. Third-party fees such as hosting, domains, licences and paid assets are separate unless included.

Client responsibilities

You will provide accurate content, approvals and access needed for the work. You confirm that material you supply does not infringe another person’s rights.

Ownership and support

Once all invoices are paid, the completed work belongs to you, subject to third-party licence terms. Ongoing care and support are separate services. We will take reasonable care, but no ranking, traffic or business result can be guaranteed.

Cancellation and liability

Either party may end a project in writing. You remain responsible for work completed and committed third-party costs. Nothing in these terms limits liability that cannot legally be limited. The governing law and dispute arrangements for a project will be stated in its written agreement. Any mandatory rights you have as a consumer remain unaffected, including applicable cancellation rights.

Contact

Questions: mike@brackenarc.co.uk.