About
Web design expertise without the traditional agency overhead.
Bracken Arc was created to give UK small businesses professional websites and straightforward ongoing support. Most business owners don't want to manage hosting, updates, plugins, security and technical problems themselves.
So this is a simpler approach: one point of contact for website design, Website support, maintenance, branding and creative content — a professional service without unnecessary complexity.
Why choose us
Web design specialists
One platform, done properly. Practical, professional sites you can keep developing over time.
One point of contact
You deal directly with the person responsible for your website — never passed between departments.
Straightforward pricing
Clear packages so you know what you're paying for. Anything different gets a written quote first.
Ongoing support
We don't disappear at launch. Optional care plans keep your website updated and monitored.
Everything in one place
Design, maintenance, support, branding and creative content through a single service.
Built for UK small business
Trades, consultants, clinics, professional services and independent retailers — sites that generate enquiries.
Payment terms
Everything agreed in writing before work begins, so there are no surprises later.
Website projects
50% deposit before work begins, 50% balance before launch. Larger projects may use milestone payments.
Maintenance plans
Paid monthly in advance. Included time doesn't automatically roll over.
One-off work
Payable on completion or according to the agreed quotation.
What's separate
Domain registration, hosting unless explicitly included, third-party licences, premium plugins and paid stock imagery.